Frequently Asked Questions
1. How many persons can use a Sirona TV?
Sirona.tv Health kit is designed to be used by 1 person. Sirona.tv kiosk is a multiuse setup for multiple users designed for a commercial environment.
2. What are the requirements for Sirona TV?
Sirona.tv works with any TV with an HDMI. Sirona.tv provides advanced features with TVs which support the CEC protocol. These features including turning ON the TV or switching to Sirona.tv input when an incoming message of a telehealth call comes in.
Sirona.tv requires a Wi-Fi or Ethernet at home. Sirona.tv-4GE with built in 4G LTE adapter does not require a Wi-Fi.
3. What skills are required to setup Sirona TV. Can I setup my self?
For Sirona.tv sent by your caring healthcare provider: Setting up Sirona.tv is like setting up Apple TV – you need to connect Sirona.tv to your home WiFi or Internet using the ethernet cable.
Sirona.tv integrated with 4G LTE module does not require any setup.
- 4. How do I setup Sirona TV?
5. Can I take Sirona TV to my cottage, hotel when I travel?
Yes. Shut down the Sirona.tv by going to the System under the Setting Icon. Turn ON Sirona.tv in your destination and connect it to the local Wi-Fi network.
The way hotel, airport and convention centers Wi-Fi networks are setup – they require security acceptance or other steps, Sirona.tv cannot perform. Hence Sirona.tv cannot be setup with a hotel, airport or convention center like Wi-Fi networks.
6. I have questions how can I get support?
Email to firstname.lastname@example.org or use Skype: support.safetylabs or phone 1-844-800-7233